PureServ is PureteQ’s certified service organization that provides service and support to all brands of scrubbers and sensors. We encourage all shipowners to realise the full potential of scrubber systems by entering into a PureteQ Service Agreement to safeguard continuous operation, reliability and MARPOL compliance.

Read service brochure
PureteQ’s certified service organization


PureServ services all brands of scrubbers and sensors worldwide. When maintained in good operational condition, the scrubber system will serve you well throughout the lifetime of the ship.

Our expert service team has received extensive training to assist shipowners in safeguarding continuous operation, reliability, and MARPOL compliance of scrubber systems. This entails expert support on-site as well as remote online support and guidance for all scrubber systems.

All clients with a PureteQ Service Agreement have a designated service engineer. Having serviced more than a hundred scrubber systems of both PureteQ and other brands, we have gained invaluable knowledge of any type and brand of scrubber system. We have learned how to rectify issues by combining our technical know-how with hands-on-experience.



A PureteQ Service Agreement is designed to meet shipowner’s specific needs based on the ship’s operational pattern and crew proficiency level. While most shipowners prefer predictive and condition-based maintenance to minimize costs, we offer a tailor-made service agreement to make sure you only pay for what you get.

As part of a PureteQ Service Agreement we offer to monitor the scrubber system and provide compliance and performance reporting, as well as online guidance to the crew. In some instances we assist in Flag State reporting and reporting to the US Coast Guard.

New improved software to all ships encompassing voyage mode for energy optimization and automated functionality on VGP compliance of wash water is available.

The PureteQ Service Agreement normally includes (but is not limited to):

  • One or more service visits to the ship (depending on crew proficiency)
  • Crew training: initial and brush up training sessions
  • Certified service of gas analyzer (CEMS) and Water Monitoring System (WMS)
  • Spare part management and access to our safety stock (shipped within 24 hours)
  • Remote monitoring of PureteQ Marine Scrubber Systems with internet connection:
    • online operational guidance for the crew
    • online guidance for the replacement of spare parts
    • online monitoring of the scrubber system to safeguard MARPOL performance
  • Manuals and video tutorials to support maintenance and operation activities
  • Reporting
  • Service letters with newest knowledge on system use, maintenance and software updates
  • Hotline service 24/7/365


The PureteQ Scrubber Control System features full remote access 24/7. It can be operated in manual or full automatic mode depending on our client’s preferences and crew skills, and enables real-time remote analysis, data monitoring, troubleshooting, and Flag State reporting. Thus allowing PureteQ Service Engineers to perform system updates, and to support ship crews in operational tasks such as spare part replacement, as well as locating errors that need to be rectified to maintain MARPOL compliance and system reliability. The system system logs hundreds of datasets every second to ensure energy efficiency that not only reduces the operating expenditure (OPEX), but minimizes the carbon footprint.

Our new web-based Scrubber Performance Optimization Tool (Pure-SPOT) features the measuring of MARPOL compliance, operational performance (impact on SFOC) as well as environmental performance reporting, such as CO2, Sulfur and Particulate Matter reductions.